Privacy Policy

Last updated: April 2026

1. Who we are

Techs.Solar operates a solar installer directory at techs.solar. References to "we", "us", or "our" refer to Techs.Solar. Contact: our contact form.

2. Data we collect

Homeowners (quote requests)

  • Name, email address, phone number (optional)
  • Postcode and property details you provide in the quote form
  • IP address and CAPTCHA score (bot detection)

Installers

  • Business name, email, phone, address
  • Profile content: bio, certifications, service types
  • Payment method details (stored by Stripe, not by us)
  • Activity logs for account security

All visitors

  • IP address and browser data for security and analytics
  • Language preference cookie

3. How we use your data

  • Quote requests: forwarded by email to the installer you selected. We retain a copy to detect abuse and for installer analytics.
  • Installer profiles: displayed publicly on the platform to help homeowners find you.
  • Payment data: processed by Stripe. We store only the Stripe customer ID and payment method ID — no card numbers are stored on our servers.
  • Activity logs: used to detect suspicious account activity and provide audit trails for admin review.

4. Data sharing

We share your data only where necessary:

  • Installers: homeowner quote requests are forwarded to the selected installer.
  • Stripe: payment processing. Stripe's privacy policy applies to payment data.
  • Cloudflare: CAPTCHA and DDoS protection. Cloudflare processes request metadata.
  • We do not sell data to third parties.

5. Your rights (GDPR)

If you are in the EU/EEA, you have the right to access, rectify, erase, restrict, or port your personal data. To exercise these rights, use our contact form. We will respond within 30 days.

6. Data retention

  • Quote request data: 2 years after submission.
  • Installer account data: retained while the account is active, then 1 year after deletion request.
  • Activity logs: 90 days.

7. Cookies

We use a single functional cookie to remember your language preference. We do not use advertising or tracking cookies.

8. Changes to this policy

We may update this policy. Material changes will be communicated to registered installers by email. Continued use after changes constitutes acceptance.